QuickBooks OLSU 1013 takes place when QuickBooks fails to communicate with your bank or financial institution. It can occur when you have authorized an inactive bank account for online banking in QuickBooks. Improper setting of online banking in QuickBooks can also promote error OLSU. When the error occurs, you may not be able to update your account information or download the latest transactions from your bank. For effective troubleshooting of the banking error code OLSU 1013 in QuickBooks.
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What Triggers QuickBooks Error Message OLSU 1013 While Trying to Setup Online Banking?
The primary reason that triggers bank feed error OLSU 1013 in QuickBooks could be an ongoing issue with the banking institution of the user, and there are several types of issues that a bank might face during its operations. Down below we have listed all the reasons that cause online banking account error OLSU-1013 in QuickBooks.
- QuickBooks Desktop version you are using is out of date.
- QuickBooks is facing difficulties connecting with the bank because of internet connectivity issues.
- Banking institution servers are not responding due to undergoing updates or maintenance.
- You are not having the latest updates of your Financial Institution Directory.
- You are not using Express or Side by Side Mode.
- Your banking login credentials are not correct.
- The Internet Explorer configuration is not supporting QuickBooks Desktop’s connection with the internet.
The solution to Fix OLSU 1013 Error
Troubleshooting Step 1: Set the Default Account under Company and Personal Preferences
If you have multiple bank accounts linked to QuickBooks, then setting up the default account will help QuickBooks to decide from where it needs to fetch data on the first preference.
- Open QuickBooks and sign in to your company file with the administrator account.
- Select Preferences under the Edit menu and click Checking.
- Choose Default for all the options under the My Preferences tab.
- Now under the Company Preferences tab choose Default account for all the options.
- Hit OK and try to login into your online banking using QuickBooks again.
Troubleshooting Step 2: Perform an Update of your FIDIR (Financial Institution Directory)
- Open QuickBooks, from under the Banking tab click Bank Feeds, and then hit Bank Feeds Center.
- Now from the drop-down menu click Sync all for this bank
Troubleshooting Step 3: Set QuickBooks to Use the Express Mode
Click Preferences from under the Edit tab in QuickBooks Desktop.
Click Checking from the left side of the dashboard.
Hit the Company Preferences tab and select Express Mode in the Bank Feed window.
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